The Grey Sloan medical team find themselves improbably trapped in the middle of a bitter fight between two newlyweds who have been brought to the hospital for treatment of injuries from a car accident in the new episode "Sorry Doesn't Always Make It Right." Meanwhile, Jackson's (Jesse Williams) generosity with COVID patients goes a little too far, and Hayes (Richard Flood) tries to help Maggie (Kelly McCreary) find the confidence to perform a risky heart surgery.